It’s another personal shopper event at J.Crew!
Now through Monday, October 13th, make an appointment with a J.Crew personal shopper and receive 20% off your entire purchase!
The offer is only valid on full price merchandise and your purchase must be $175 or more.  Click here to schedule your appointment or click here to print out the [...]

I have had a J.Crew personal shopper for years and I can tell you that it is a great relationship to grow. For the J.Crew lovers out there who do not yet have a personal shopper, I highly suggest getting out. During the holiday season, my personal shopper is a life saver. [...]

$495.00, Item 97737
I have been eyeing up the Sonia Snakeskin Clutch ever since I saw it in the catalog.  I have been checking up the website relentlessly for it ever since the Fall Collection appeared online.
Today, I received an email from my personal shopper that it is available and will be shipped to me this week.  [...]

I was not surprised to see this email in my inbox from J.Crew this morning as the same message was posted on the front page of the website since last night.  With the update of their new system, customers have had to endure long waits on the phone and vague replies from their contactus@jcrew.com email [...]

Help for the busy or baffled consumer
Personal shoppers at local retailers can outfit you in style and ferret out the best bargains
by Kytja Weir
To some people, even the thought of scouring sales racks of clothes to find the right look is daunting.
Personal shoppers can help. You don’t have to be a movie star or a [...]

Still frustrated by not being able to order items from the new J.Crew Fall catalog, I emailed the generic email address offered on the website, contactus@jcrew.com, and vented my frustrations.  I detailed the items I wanted to purchase and specified that I wanted to use my J.Crew card.  Below is the message, I received.

Hello!  The [...]

I was very frustrated yesterday when I received my Fall catalog and learned that it was useless as I could not order anything from it. I immediately emailed my personal shopper at my local J.Crew store. He is a great asset to the me and the company, always reassuring me that he will find [...]

I live in a suburb of Philadelphia, King of Prussia, that is home to one of the largest shopping malls in America, the King of Prussia Mall.  Because of this very fortunate circumstance, I have a very well stocked J.Crew store at my disposable.
I love anything and everything J.Crew.  My personal shopper, Matt, knows me [...]