Yesterday, a customer service rep from the call center wrote on this blog.  I contacted her with the following message:
Hi! Wow, I am so happy that you came across my blog. Would you be willing to give me some insight into what has been happening at J.Crew lately? Please let me know. I am [...]

As an avid online shopper, I thought it would be a nice idea to write a post describing some of the changes I would make to the J.Crew and its website if I were afforded the opportunity.
1.  Advertise Free Shipping or Promotions
Many online retailers do this.  Nordstrom offers free shipping on every order of $200 [...]