Comments on: J.Crew Is Having A Sweater Sale

By: Leigh

Leigh — Sat, 15 Nov 2008 03:45:12 +0000

Hey everyone. I really think that getting a personal shopper is the smartest thing that any J.Crew shopper can do as we head into the holiday season. Last Christmas, my personal shopper and I communicated via phone or email almost daily. He helped me get so many hard-to-find items in time. Everything was shipped promptly. I always received free shipping and my student discount was always honored. We have established a good relationship. He even sent me a holiday gift card from J.Crew!

By: jcrewjunkie

jcrewjunkie — Fri, 14 Nov 2008 13:51:08 +0000

Ann, which online PS did you get? I have had two and the first one did nothing for me. The second one has been MUCH more helpful! Very nice and very accomodating!

By: Aasha

Aasha — Fri, 14 Nov 2008 13:50:25 +0000

Ann, Good luck – hope it helps. I moved recently and am now not near my PS … and the nearest store is a really small one, so am sort of in the same boat, but so far so good – the alterations were shipped free of charge, and the nearby store shipped a return free also back to my PS (it was a complicated thing, I wanted it returned to my credit card and didn’t have the receipt…). I was also living overseas last year for a while and my PS would accumluate orders for me and ship them. So -good luck!! – when you buy a lot, like we do, they should go that extra mile for you -that is part of the ‘J.Crew’ thing, but you only get that with a PS…

By: Ann

Ann — Fri, 14 Nov 2008 12:36:55 +0000

Aasha,
Thanks for the info. I just got a personal shopper via online on Monday so I haven’t used her yet to order anything. It was suggested to me by JCrew that I get one b/c of some ordering problems/errors and JCrew’s part that it might help to make ordering smoother. I do order a lot (and I have ordered a TON in the past) but I find my LOVE for JCRew wanning a bit now…I guess things go in cycles and not having a store nearby changes things…I had three by me for 3 1/2 years and people knew me at all 3 by name but now, online ordering has become somewhat more expensive and a pain (since the “upgrade” this summer. THanks again for your help:)

By: Aasha

Aasha — Thu, 13 Nov 2008 14:43:30 +0000

Sorry Ann – I just saw you said you had a PS now – if you like them they should be able to help you with getting free shipping etc – that is part of their job.

By: Aasha

Aasha — Thu, 13 Nov 2008 14:40:22 +0000

Hi Ann, I think you have to be lucky with your PS – I have known and used mine for a long time now – she seems to be able to get free shipping as long as the item is full price even if there is a promo code…I hope I am not going to make anyone else unhappy…I know there is some inconsistency with this type of thing. I don’t get free shipping if it is a sale item, but I tend to try to get something full price. In general I try to do all my ordering through her as that is why I have the best luck with not being charged for shipping…They also know me in a couple of the other large stores in NYC and also in San Francisco so if my PS can’t get me something I call those two stores there and they will help me and also not charge to ship if it is shipped to my PS vs to me. So – if you don’t have a personal shopper yet and it seems like you buy a lot – maybe get one and then they can help you out too – hope that helps a bit…. I just had some alterations shipped to me (the tailor dropped them off with my PS) and I wasn’t charged for that.

By: Ann

Ann — Thu, 13 Nov 2008 12:57:10 +0000

Aasha,
How does using a personal shopper get you free shipping? I now have a PS that I use and communicate with via email but I don’t know about the free shipping.

By: Leigh

Leigh — Thu, 13 Nov 2008 03:46:37 +0000

I went to J.Crew Monday night after work and the whole store had been rearranged with new holiday items. I was excited to try on many new things and will review about them this week.

By: Dina

Dina — Thu, 13 Nov 2008 00:28:36 +0000

I was at the crew yesterday. there’s new stuff on sale in almost every size. Check it out everyone.

By: Kate

Kate — Wed, 12 Nov 2008 20:09:09 +0000

Aasha I got the map tee also. I loved the pewter but have already bought so many graphic tees in the pewter/seasalt/ivory scheme that I decided on the dark slate. I had to order from the red phone because my store did not have the dark slate. They did have the pewter and it is so beautiful, I almost got them both but decided to control myself.