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The Future of Luxury via J.Crew & Neiman Marcus

Financo_E_20090113150854.jpgFrom left: Gilbert Harrison, chairman of Financo; Gordon Segal, chairman and founder of Crate & Barrel; Mindy Grossman, CEO of HSN; Burt Tansky CEO of Neiman Marcus; Mickey Drexler, CEO of J. Crew Group; David Simon, CEO of Simon Property Group; Billy Susman, president and COO, Financo.

Last night, investment bank Financo hosted its annual CEO seminar.  Womens Wear Daily wrote about the dinner in an article yesterday called “Financo Dinner: Hot Ticket in Cold Climate.”

At the seminar, CEO of J. Crew, Mickey Drexler and CEO of Neiman Marcus, Burt Tansky, discussed the future of luxury.  The two seem to have two very different opinions on how this economic climate has affected their clientele and business.

J.Crew’s Drexler and Neiman Marcus’ Tanksy Discuss Future of Luxury
by Rachel Dodes

Amid an ongoing consumer recession that is altering the U.S. retail landscape, a group of top retail executives discussed the future of the economy at last night’s annual CEO seminar hosted by the boutique investment bank Financo. One exchange, between J. Crew Group chief executive Mickey Drexler and Neiman Marcus chief executive Burt Tansky was particularly spirited, and reflected the executives’ divergent beliefs and personalities, said Arnold Aronson, managing director at Kurt Salmon Associates, after the discussion was over.

Specifically, Mr. Drexler said that “prices are crazy in the designer market” and pointedly informed Mr. Tansky that, in his opinion, the days of $800 high-heels are over.

Mr. Tansky, known as “Mr. Luxury” because of his often-professed love for the rich, shot back, telling Mr. Drexler, “It’s premature to start denigrating what the affluent customer will want.” He said, much like Wal-Mart CEO Lee Scott did on Monday, he thinks the recession will continue through 2009 and into 2010. The current environment, he said, is too volatile to make any accurate predictions about shoppers’ preferences in the future. Still, Mr. Drexler stuck to his pronouncements, making the observation that “Wall Street is over” and that “more wealth has been created on non-productive [financial] transactions” than at any time in history. With that wealth suddenly gone, he argued, consumers will be more less likely to splurge on the high-priced items Neiman Marcus is known for carrying (and, the implication was, more likely to spend on more affordable items at J. Crew.)

“There’s a whole reset button that has been pushed,” said Mr. Drexler, who subsequently took another jab at his more upscale competitor when he said he was happy to be a vertically integrated retailer at this moment in time, as opposed to a wholesaler dependent on outside vendors. “I’d hate to bet my future on companies I have no control over,” he said.

Mr. Tansky said that Neiman Marcus tried to do private label products, but “our customers prefer branded goods.” Still, he reiterated his intention—stated in the company’s last conference call—that Neiman’s will likely be dropping some vendors, and pressing surviving vendors for “uniqueness” in the form of exclusive merchandise.

“We will focus on vendors that are the most important. We are not giving up uniqueness,” said Mr. Tansky.

For another article on last night’s seminar, please click, “Retail execs debate price, positioning at Financo event.”

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7 Responses to “The Future of Luxury via J.Crew & Neiman Marcus”

  1. Elena says:

    How funny. As some one who worked for “Needless Markups”, they have have always been unneccessarily snooty. LOVE Drexel’s responses.

  2. Nobelle says:

    Hi Leigh,

    I just wanted to say I like your blog. I find particularly interesting the reviews posted about items you/others bought with real pictures and on real bodies! those help me a lot and I would love to see more of them. I also find cool that you post articles like this of general J crew interest and not only shopping tips (though, those are also a good thing).

    I would offer a suggestion. I think one of the strengths of your blog is that is really well organized and easy to navigate. So I thought if it would be possible that for each item you review, the other readers could follow the threat and post information related to that item, not only regarding their experience, but maybe whether they decide to sell it on ebay, or if they saw it in a magazine, or pictures of how they wear it.

    I have seen other blogs have this but in a rather messy way so that one has to check different unrelated postings to get different pieces of information… and that is not as cool.
    Keep up with the good work! Thanks for keeping us informed!

  3. Raina says:

    I was just going to forward this article to you! I thought Drexler had some good points to make.

  4. MR says:

    I find it Drexler’s position a bit interesting since J. Crew is clearly and aggressively attempting to transform itself into a “luxury” brand. I really love the store, but they have a $700 messenger bag! Hello pot, kettle here…

  5. Leigh says:

    MR, I definitely agree with your comment. The new Collection store on Madison Avenue is a testament to Mickey Drexler attempting to upscale J.Crew into the luxury market. Now that the days of $800 high heels are over, which is quoted as saying, I wonder if J.Crew will be changing the concept of the that store.

  6. Murielle Pan says:

    Thanks for the article…I was wondering, what’s the original news source of it? Is this from another opinion blog or an actual newspaper article, and if so, where can I find the original story?thanks for the blog.

  7. Murielle Pan says:

    Woops, sorry. Found the Rachel Dodes story on the Wall St. Journal from today.

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